WE MAKE RELEVANT
customer communication easy.

eesii is a platform for relevant customer communication. With eesii, you automate personalized communication via direct mail and messenger – managed centrally and seamlessly integrated into your existing tech stack. That way, you reach your customers at exactly the right time and through the right channel.

Right now, eesii supports automated communication via direct mail and messenger. Both channels can be combined within one customer journey and triggered automatically by events such as orders, contract signings or status changes.

Direct mail automation means sending personalized direct mail – like letters, postcards or self-mailers – automatically. Instead of planning campaigns manually, mailings are triggered by defined events, for example after an order, an abandoned cart or on a customer's birthday.

With eesii, you manage the entire process digitally – from data capture and personalization to printing, shipping and performance tracking.

Messengers enable fast, personal and direct communication with your customers. They're especially well suited for service messages, reminders, appointment confirmations or marketing campaigns that need to grab attention.

Thanks to the integration in eesii, you can send messenger messages automatically from your existing processes and combine them with other channels like direct mail.

Yes. eesii integrates with a wide range of CRM, marketing automation and shop systems. That means you can use your existing customer data and events directly to trigger automated communication.

You'll find an overview of all available integrations on our integrations page.

eesii is a great fit for companies that want to automate and personalize their customer communication. It's most often used in e-commerce, retail, insurance, banking, energy and telecommunications.

Whatever your industry, eesii helps you deliver relevant communication efficiently and at scale.

Automation is based on triggers. As soon as a defined event occurs – such as an order, a contract signing or a period of inactivity – eesii automatically starts the right communication process.

That way, you reach your customers exactly when your message has the biggest impact.

That depends on your requirements and the integrations you need. Thanks to standardized interfaces and a structured onboarding, your first use cases can often be up and running in no time. Our team supports you all the way from integration to a successful go-live.

Yes, eesii handles the entire process – from data processing and production to shipping. You don't have to deal with print service providers or logistics, and you can manage your direct mail entirely digitally.

Yes. In fact, that's one of the biggest strengths of eesii.

Both channels can be used within the same customer journey. For example, a messenger message can go out right after an order, followed automatically by a personalized direct mail a few days later. The result: cross-channel communication that grabs attention and hits the right moment.

With eesii, you can track the success of your communication transparently. Depending on the channel, you get metrics such as shipping status, delivery or other campaign-specific reports. That gives you a solid basis for continuously optimizing your customer journeys.

Data protection and data security are a top priority at eesii. The platform helps companies run their customer communication in line with applicable data protection requirements. We're happy to walk you through our technical and organizational measures in a personal conversation.